How I Can Help.
Every business is different. Every inbox, diary and to-do list has its own particular kind of chaos.
Whatever yours looks like, I'll take the time to understand it — and then quietly get on with sorting it.
Here's where I can help:
Inbox Management
A cluttered inbox isn't just annoying — it costs you time, focus and the occasional important email that slips through the cracks.
I'll come in, assess what you're working with, and build a clear, simple system that actually sticks. No more scrolling through hundreds of unread messages. No more missing things that matter.
What this looks like in practice:
Regular inbox checks throughout the working week
Responding to customer emails and actioning where needed
Unsubscribing from junk and clearing the clutter
Creating folders and colour coding so everything has its place
The result? You open your inbox and it makes sense. More importantly, you know that even when you're flat out, someone is keeping things moving.
Diary Management
When every hour of your day is accounted for — meetings, calls, deadlines, school pickups — fitting everything together can feel like a puzzle with too many pieces.
I take the time to understand how your working day actually looks, and then build a schedule around it. Not a generic system. Yours.
Some of the ways I do this:
Colour coding by meeting type so you can read your day at a glance
Setting realistic limits on face-to-face meetings per week
Building all relevant links and information into every calendar entry
Chasing confirmations so there are no last-minute surprises
A well-managed diary isn't a luxury — it's how you get your day back.
Travel & Accommodation Booking
Research. Comparison sites. Booking confirmations. Joining instructions.
It all adds up to a surprising amount of time and mental energy that could be spent elsewhere.
Hand it to me instead.
I'll take care of:
Researching and planning your journeys from end to end
Making all the necessary bookings on your behalf
Adding every detail directly into your calendar
Pulling together a clear, full itinerary so everything is there at a glance
You turn up. Everything else is already handled.
Event Planning & Coordination
Events have a lot of moving parts — venues, suppliers, guest lists, timings, last-minute changes. The planning process can be exciting, but it can also quietly take over your schedule if you let it.
I have experience in event planning and logistics, and I genuinely enjoy it. I'll support you from the early research stages right through to the day itself.
Here's what I can manage for you:
Researching and booking venues
Sourcing and coordinating suppliers, acting as the main point of contact
Managing your guest list and tracking RSVPs
Sending you regular progress updates in the run-up
Preparing a full day-of itinerary with all supplier details to hand
You get to enjoy your event. I'll make sure the groundwork is solid.
Testimonials
I asked Rhi to help me with some literary research I was doing for a writing project. She set aside time to go through with me exactly what I needed and what my requirements were. She delivered all the research on time with a high degree of quality and professionalism. It freed my time and enabled me to start this project earlier. Armed with her quality analysis, this started me on a more stable footing. I can’t recommend Rhi highly enough and will definitely be working with her again in the future.
Rhi has been working with me as an Associate, supporting one of our interior design clients with admin and PA tasks. She quickly became a valued part of the team thanks to her friendly nature, willingness to learn, and positive attitude. Rhi has also helped me internally with company marketing, and she’s truly fab at what she does – reliable, fun, and a pleasure to work
Rhiannon has worked for my businesses since 2020, and she has been a huge asset throughout. During that time, she has managed my inbox and diary, handled travel planning, coordinated client communication, and overseen logistics for a business delivering over 2,000 events a year. From personally liaising with clients and venues to briefing large teams of musicians and crew, she has consistently ensured everything runs smoothly, maintaining a 100% track record of successful events and happy clients. She has also acted as a gatekeeper for my calls and emails, giving me the space to focus on growing the business rather than getting stuck in day-to-day admin. Rhi is highly organised, meticulous, and completely reliable, but what really sets her apart is how much she genuinely cares about delivering a great service. I trust her completely and will continue to work with her across my businesses. If you’re looking for someone to take control of your admin and free up your time, I wouldn’t hesitate to recommend her.
Frequently Asked Questions
Never worked with a Virtual Assistant before? Find out more below.
How do we get started?
Simple — fill in the short form on my Contact page and we'll arrange a free 30-minute discovery call. It's a relaxed, no-obligation chat so I can understand what you need and you can get a feel for how I work.
How much does it cost?
My rate is £35 per hour. You can book on an ad hoc basis — as little as one hour a month — or on a monthly retainer if you need regular, ongoing support. There's no long-term commitment to get started.
What's the difference between ad hoc and a retainer?
Ad hoc is perfect if your needs vary month to month or you have a one-off project. A monthly retainer suits recurring tasks like inbox and diary management — it guarantees your slot in my diary and means a faster turnaround on tasks. Either way, I'm flexible.
Are you insured?
Yes — I'm fully insured through Policy Bee, so you can have complete peace of mind.
Will you take the time to understand my business?
Always. I don't believe in a one-size-fits-all approach. Before I take on any task, I make it my business to understand how you work, what matters to you, and how I can best support you.
Let's Work Together
If you'd like to find out how I can support you and your business, head to the Contact page and fill in the short form. We'll arrange a free 30-minute discovery call — no obligation, just a proper conversation.
